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Linux Web Hosting for Fast & Secure Websites
Intrusion Protection System and stateful Web Application Firewall for significant website protection from attackers, spammers & bad web crawlers.
Servers and their websites are replicated multiple times every day to other servers to allow for fail-over in the event of hardware failures.
Monitoring for detecting errors, website performance, functionality issues & vulnerabilities; both automated and by real humans.
Daily automated website malware scanning and changed file detection significantly increases chances of more quickly discovering infected sites.
Choice of PHP versions 5.x/7.x/8.x with automatic updates for new stable releases.
Support for most PHP website frameworks and latest PHP extensions.
The Only Toolkit You’ll Ever Need. The most complete, secure and versatile toolkit for WordPress.
Support for latest SSL Certificates with choice of free, paid-for or your own certificates and our optional SSL Managed Certificate Service.
Databases using MySQL 5.6+ and MariaDB 10+.
Secure off-server databases available on request.
Plesk Panel provides self-management of your website hosting & email services. We are happy to assist with management if you prefer.
Website & email backups every day including separate database backups, with a 60 day history.
Servers are not heavily loaded and are suitable for large web stores such as Magento, WooCommerce and Craft Commerce.
Dual email anti-spam systems (reputation & content based) with automatic white listing.
Our SiteSentinel Anti-Spam gives significant protection for various web forms including contact, enquiry and customer/user registration.
Kaspersky email anti-virus scanning for email services that is hosted by Arrow Technology.
Install from a large selection of commonly used web applications.
Custom web application installation, customisation & migration services are available.
Premium plans can have optional Redis memory cache service, which together with some site frameworks & plugins can significantly enhance site performance.
Premium plans can add-on the optional Varnish cache for significantly improved site performance. Some site frameworks may not be fully Varnish compatible; Arrow Technology can advise. Please contact us for add-on costs.
Premium plans can add-on the optional ElasticSearch for improved within-site searching. Arrow Technology has its own NZ-based ElasticSearch secure servers. Please contact us for add-on costs.
Monitoring of your domain names & SSL certificates to ensure they are working correctly and get renewed in advance.
For sites where Arrow Tech is assisting with development, we will provide a separate free development site.
Arrow Technology has its own web servers that are located at secure Plan B Data Centres, ensuring NZ data sovereignty for all websites, data & backups.
Web hosting is a service that allows the uploading and storing of data, documents & files on to our web servers. That information can then become accessible to visitors via the internet.
Most websites use an application or 'framework' to assist with managing, displaying & protecting that information.
Web hosting services provide the resources for these applications and frameworks to operate.
Arrow Technology web hosting services also include an email service. You do not need to use our email services and many organisations choose to have a more complete email service such as with Google or Microsoft.
You need to consider the purpose of your website. For example, if you plan to publish many images and videos, you will need more disk space. If you expect a lot of traffic to your site, then you might need a higher request limit. A busy online store might require extra web hosting resources so the store framework can work more efficiently, or to allow longer running background tasks extra time to complete.
There are a variety of hosting plans with corresponding prices. You will probably want to compare plans from various web hosting companies. Bear in mind that these various services might provide different features and reliability.
Arrow Technology web hosting services offer some unusual features:
Arrow Technology hosting plans have various advance payment options, where you can either pay monthly, quarterly or yearly in advance.
The more you pay in advance, the lower your monthly rate will be.
For most hosting subscriptions you will need to automatically pay using credit card. We do not store your credit details but used a secure tokenised payment system using the New Zealand based Flo2Cash credit card processing service. You can amend or remove your credit card details at any time.
By arrangement we can also accept automatic payments by direct bank transfer. To ensure your subscription does not get suspended due to non-payment, this must be an automatic payment.
If your domain is registered with a full domain name registrar, it is unlikely your domain name will need to be transferred and it will probably only need an adjustment.
If your domain name is registered through your current web hosting company then it may need to be transferred to a full domain name registrar. Please contact us with your domain name details if you would like Arrow Technology to check for you.
You can optionally choose to transfer your domain name to the Arrow Technology managed domain name service. We do not charge transfer fees and you will only have the normal yearly domain name registration renewal fee when it next becomes due.
The following are included:
The following are not included, but may in some instances be provided free of charge when it is quick to do. More involved or ongoing tasks can be provided as a charged service:
For websites with special features, management or servicing requirements we can provide a customised hosting plan. This might be for a website where you want additional monitoring of non-security related aspects that relate to the website operation, or to cater for something that your existing hosting service does not provide.
Whilst we have a variety of automated monitoring services, they may not include specific aspects that you would like to monitor. We can develop customised automated monitoring complete with notifications.
Please contact us to discuss your requirements.
Server uptime indicates the amount of time that a web server is fully functional and online. If a server crashes or goes offline, all of the website and email services hosted on it will become non-functional until the problem is resolved. Server uptime is a direct indicator of the reliability and consistency of a web hosting provider.
Most web hosting providers will indicate they have more than 99 percent uptime. Typically a server uptime guarantee will exclude scheduled maintenance. There are always going to be some updates that will interrupt the hosting service. These interruptions are normally brief (just a few minutes), quite rare and take place during hours when websites are less busy (early morning NZ time).
If you have been experiencing frequent downtime then you may want to switch web hosting providers. Every time your website becomes unavailable you are potentially losing visitors and money. This is especially true if you are operating an eCommerce online store website.